[title]
[message]Shipping and Returns
Shipping
Production and Shipping
Artisanal Creation Process Your museum-quality Fine Art piece follows an exclusive atelier journey:
Immediate Processing: Your order initiates our artisanal workflow
3-5 Days of Mastery: Expert printmakers craft your piece using
1-5 Days: FedEx Premium Delivery
Each piece is individually crafted upon order, ensuring the highest standards of Fine Art collection pieces. Track your masterpiece's journey from our atelier to your space.
Quality Commitment Our rigorous standards match the excellence of museum collections. While artistic preferences are unique, our technical excellence is guaranteed. Contact us within 7 days of delivery with photos of any imperfections for a masterpiece replacement.Personal Assistance Connect with our art consultants: hello@thedana.art
Returns
Returns Policy
Due to the handcrafted nature of our products, all sales are final. We do not accept returns or exchanges unless the item arrives damaged. If your frame or artwork sustains damage during shipping, please contact us within 48 hours of delivery with photos of the damage, and we will work to resolve the issue promptly.
Contact
Contact Us
If you have questions about your order or need assistance, feel free to reach out to us at hello@thedana.art.